Shipping Kit by Watch Polishing Centre

Send your watch with confidence using our secure pre-paid shipping kit. Designed for safe, insured, and hassle-free delivery to our expert polishing workshop.

How it works


Assessment and Quotation:

After your watch arrives, we will assess the timepiece for any specific refurbishments and rectifications. Please allow 1-2 working days for us to provide you with a quotation if one hasn’t been provided already.


Your approval comes first! We will not begin any work on your watch until you have officially reviewed and approved our quotation.


What happens if I decide not to proceed?

If you decide to decline the quote, please note that a small handling fee, plus the cost of return shipping, packaging, and insurance, may be charged.

Shipping & Coverage

Fully insured return delivery begins at £24.00, with the final cost determined by the total value of your timepiece. The confirmation and instructions on how to proceed after receiving the shipping kit will be sent to you via email after ordering your kit

Additional Notes:

Please do not include original presentation boxes or extra accessories when shipping your watch.

Updates:

We will send you regular email updates at every stage of the process so you always know exactly what is happening.

Frequently asked questions

Is my watch insured when I send it in?

Yes, absolutely. Your peace of mind is our top priority! All the instructions to ensure this are sent via email upon ordering the kit. The key points are as follows:
Keep the tracking reference on the parcel
Take a picture and/or video of the timepiece prior to shipping
Take a picture and/or video of the Parcel with timepiece enclosed
You do not need to send this to us it just needs to be retained for your information.

Where do I drop off my Shipping Kit once it is packaged?

You can drop off your securely packaged shipping kit at any Royal Mail post office. We would always advise visiting an official post office as opposed to a subsidiary franchise.
Do not leave the package in an unstaffed drop box.
Hand the package directly to an attendant so it can be scanned immediately, activating your tracking and insurance.

How long will it take for my shipping kit to arrive after I order it?

Your shipping kit will arrive with you within approximately 2-3 business days after order. If you have not received this after the time-frame - please do contact us.

Why should I use the Shipping Kit?

There is no need to travel into central London and the watch is fully insured both ways. We provide secure packaging to ensure the watch is safe and secure.

Got a different question? Ask a member of our specialist team!

Ask the Team